Our clients are very important to us and these FAQs are to help our clients get a better understanding of our services.
We are fully committed to helping our clients find a resolution to their tax problems. We do require our clients to cooporate by sending us needed paperwork and by doing other tasks necessary to fulfill certain goals. If the client has stopped communication with us or has failed to do what has been asked of them, then we cannot do our job efficiently and we lose leverage with the IRS on their case. If the client goes inactive and does not complete tasks within 3 months, we reserve the right to give back the case to the client without refund.
If we can get your paperwork by 12pm Mon-Thurs we will contact the IRS within 24hrs. If paperwork is turned in on Friday or a Holiday, the start time of the 24hr period will start on the next available work day.
There are many things we can do to help you with your tax problems. Unfortunately, there isn't any guarantee we can give you since every tax situation is different. We are very good at what we do and we think you'll be happy with the end results!
We offer "Flat Rate Pricing" under the bounds of our packages. Our only additional charges are tax debt exceeding $100K and back taxes for personal and business. Personal back taxes will be $200 for every additional year over 2 years. Business Taxes will be an additional $200 for each year needed under 2 years and $400 for every additional year after that.
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